At FGL Flooring, we are committed to protecting your privacy and the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, Facebook lead forms, or contact us directly.
1. What We Collect
When you fill out a form or communicate with us, we may collect the following:
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Your name
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Email address
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Phone number
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Location
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Type of service requested
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Preferred contact method
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Additional project notes
This information is collected solely for the purpose of responding to your inquiry and delivering our services.
2. How We Use Your Information
Your information is used to:
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Respond to service requests
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Contact you for consultation scheduling
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Provide accurate quotes or follow-ups
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Improve our customer experience and communication
We do not collect any financial or sensitive personal data through lead forms.
3. Data Sharing and Security
FGL Flooring does not sell, rent, or share your personal information with outside parties. Your data is stored securely and only accessed by authorized members of our team or approved subcontractors directly involved in your project.
We implement reasonable safeguards to protect your information from unauthorized access, alteration, or disclosure.
4. Third-Party Platforms
If you submit your information through a third-party service like Facebook or Instagram, please be aware that those platforms may also collect and store data according to their own policies. We are not responsible for how those third parties manage your information beyond what is provided to us.
5. Your Rights
You may request access to the personal data we have on file for you at any time. You also have the right to:
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Request a correction or update of your information
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Ask us to delete your information from our system
To make such a request, please contact us using the information below.
6. Changes to This Policy
We may update this Privacy Policy occasionally to reflect improvements in our process or changes in data protection regulations. The most recent version will always be available on our website.
For any privacy-related inquiries or requests, please contact:
📧 info@fglflooring.com
📞 (404) 554-7430