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Our Customers

ANGI Reviews

Lydon Small

Home Owner

5.0

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“We are in the process of remodeling a 1960’s home.  We found hardwoods under the carpet and they were is decent shape.  The flooring is 1 inch white oak.  We also ripped up a concrete and marble area in front of a door along with removing the ugly parkway floorinf in the kitchen.  We knew it was going to be a challenge to match the hardwoods and replace some of the subflooring due to water damage.  I reached out to several flooring companies for estimates for replacing and refinishing 3 bedrooms, hallway, living area and kitchen hardwood flooring. I have always been a little leery going with the less expensive estimate, especially when it is about $800 less than the other 3 estimates I received.   I took a chance with FGL flooring.  I really like the professional knowledge Flavino had when talking about our floor and the repairs needed.  I can tell you I made the RIGHT choice.  Our floors are beautiful.  He matched the wood prefect.  His team was very punctual and professional.  Flavino communicated with us through the whole process.  We had a small issue with one section of the floor and he won’t leave till we were satisfied with the final results.  I would not hesitate a second to recommend FGL flooring for any job you have in your home.  Flavino and his team take great pride in their work and it shows.”

Description

Refinished old hardwood floors/replace some flooring.

5/18/2015

  • Category: Flooring Sales/Installation/Repair, Hardwood Flooring Sales/Installation/Refinishing
  • Services Performed: Yes
  • Cost: $4,800.00
  • Work Completed Date: 3/11/2015
  • Hire Again: Yes
  • 122 Riviera Dr. 37075
Overall 5.0
Price 5.0
Quality 5.0
Responsiveness 4.0
Punctuality 5.0
Professionalism 5.0

 

Martha Smith

Home Owner

5.0

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“Their work is fantastic! We are so happy with our new floors and would recommend FGL to everyone. They refinished our existing floors and added hardwood to four rooms, a hallway, and our stairs in one week. Flavio noticed issues with our existing wood that other companies didn’t even mention and he recommended a way to improve our stairs. His attention to detail was incredible and he even added an accent piece around our fireplace. He was very friendly and responded to all messages quickly. The final cost was about 5% higher than anticipated because he failed to include tax and delivery of the wood on our original estimate. Beyond that minor issue, the customer service was fantastic and he has continued to answer our questions about care of the wood after finishing the job. We highly recommend FGL flooring for their excellent work, price and timeliness.”

Description

Refinished foyer, hallway, and kitchen floors. Installed hardwood floors in 3 downstairs rooms, stairs, a hallway, and a large bonus room.

3/19/2015

  • Category: Flooring Sales/Installation/Repair, Hardwood Flooring Sales/Installation/Refinishing
  • Services Performed: Yes
  • Cost: $13,000.00
  • 449 Ridgestone Drive 37064
Overall 5.0
Price 5.0
Quality 5.0
Responsiveness 5.0
Punctuality 5.0
Professionalism 5.0

 

Rodney Clawson

Home Owner

5.0

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“Had another floor guys bail out on me last minute … Called Flavio on a SUNDAY and he came out that evening to look at the job. Flavio advised me of my best options and gave me a solid estimate. He was able to get it done the same week. Floors look like brand new wood floors now. He left the house clean and dust free just like before the job. Highly recommend. I will use Flavio again the next time i need floor work done. “

Description

Refinished wood floors

2/24/2015

  • Category: Flooring Sales/Installation/Repair, Hardwood Flooring Sales/Installation/Refinishing
  • Services Performed: Yes
  • Cost: $2,100.00
  • Work Completed Date: 2/22/2015
  • Hire Again: Yes
  • P.O. Box 158484 37204

Overall 5.0
Price 5.0
Quality 5.0
Responsiveness 5.0
Punctuality 5.0
Professionalism 5.0

 

Timothy Cochran

Home Owner

5.0

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Flavio provided great consultation on our flooring project. He was super responsive, provided pictures and great follow-up communications.

Description

Flooring Project

1/27/2015

  • Category: Flooring Sales/Installation/Repair, Hardwood Flooring Sales/Installation/Refinishing
  • Services Performed: Yes
  • Cost: $2,100.00
  • Work Completed Date: 1/26/2015
  • Hire Again: Yes
  • 11500 Barrington Bridge Terrace 23233

Overall 5.0
Price 5.0
Quality 5.0
Responsiveness 5.0
Punctuality 5.0
Professionalism 5.0

 

Chris Hall

Home Owner

4.0

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The work started on the 23rd and finished the 27th. The guy that initially came here before the work had started, did not understand while I was trying to ask questions regarding the price, there was language barrier. He just started taking measurements. So I had to speak to Flabio, who I believe is the manager, they didn’t understand that I just wanted an estimate. When they came to do the work, they sanded and refinished hardwood floors in the living room, dining room,kitchen and foyer . I’m not sure of the exact square footage , but they are all bigger and decent size rooms. 

They also took out the quarter round of the baseboard and replaced it with white quarter round. However, when they replaces it , this company doesn’t caulk it. Due to some mis communication between company workers, they started to partially caulk it. Some of the pieces need to be recut, They wanted me to send them pieces of it, so I did and that is how they knew it was only partially caulked. Afterwards, they came back out and finished caulking. I mostly communicated via text. They were competitively priced for their hardwood and refinishing. The floor looks good, it is pretty smooth. If there was any questions I had, they always advised me and responded.  They didn’t want us to pay until we were completely satisfied. They got all of the money at the end the end of the work.“

Description

They sanded and refinished hardwood floors in the living room, dining room,kitchen and foyer in our new house.

1/20/2015

  • Category: Flooring Sales/Installation/Repair, Hardwood Flooring Sales/Installation/Refinishing
  • Services Performed: Yes
  • Cost: $2,500.00
  • Work Completed Date: 12/21/2014
  • Hire Again: Yes
  • 3006 honeysuckle drive 37714

Overall 4.0
Price 5.0
Quality 5.0
Responsiveness 5.0
Punctuality 5.0
Professionalism 4.0

 

Carol Silveira

Home Owner

5.0

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They did an excellent job. They were very polite and arrived on time. They were
professional and did everything they said they were going to do. I would highly recommend
them to anyone. My floors look like brand new.

Description

They were hired to refinish my hardwood floors.

11/16/2014

  • Category: Flooring Sales/Installation/Repair, Hardwood Flooring Sales/Installation/Refinishing
  • Services Performed: Yes
  • Cost: $1,500.00
  • Work Completed Date: 10/24/2014
  • Hire Again: Yes
  • 1124 White Mountain Lane 37013

Overall 5.0
Price 5.0
Quality 5.0
Responsiveness 5.0
Punctuality 5.0
Professionalism 5.0

 

Liz Hernandez

Home Owner

5.0

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“It went great! Better than I expected, actually. Very friendly workers. Prompt and kept thier word on estimated timeframe of work to be done. I am very happy with my floors. I would HIGHLY recommend them to anyone looking to have hardwood flooring in their home. They are the best!”

Description

They did a sand and finish on my living room floor.

11/16/2014

  • Category: Flooring Sales/Installation/Repair, Hardwood Flooring Sales/Installation/Refinishing
  • Services Performed: Yes
  • Cost: $1,800.00
  • Work Completed Date: 10/01/2014
  • Hire Again: Yes
  • 5012 OAKWOOD FOREST DR 37013

Overall 5.0
Price 5.0
Quality 5.0
Responsiveness 5.0
Punctuality 5.0
Professionalism 5.0

 

Tiffany Freeman

Home Owner

5.0

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“Fast turnaround time. Quick response time. Set up an estimate appointment the same day contacted. Arrived on time, completed a thorough walk through, was very knowledgable with industry, gave options, and even showed past job examples. No hesitation when referrals were requested and received great reviews from them. Finished the work in one day and in a timely matter. Flavio, owner, was very prompt and has a great level of professionalism. His crew worked hard and were professional and polite. No dust left behind and cleaned up after the job as if they were never there. The end product was of great quality, beautiful, spectacular, even better than expected. Great customer service! Has an eye for detail! I have already referred FGL Flooring and will continue to do so.”

Description

Tore out old carpet, installed hardwood, and sand and finished.

11/03/2014

  • Category: Flooring Sales/Installation/Repair, Hardwood Flooring Sales/Installation/Refinishing
  • Services Performed: Yes
  • Cost: $2,500.00
  • Work Completed Date: 10/12/2014
  • Hire Again: Yes
  • 5353 Cane Ridge Rd Apt 814. 37013

Overall 5.0
Price 5.0
Quality 5.0
Responsiveness 5.0
Punctuality 5.0
Professionalism 5.0

 

Rosilaine Silva

Home Owner

5.0

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“Owner Flavio gave me an accurate estimate the same afternoon I contacted him,and his crew was on the job the day after I hired him. They refinish 1100sf of hardwood floors in a single workday -sand,stain,poly – and were back the following morning to buff and apply the final coat of poly.
Crew pleasant and professional ,and work was first quality.
No dust ,no delays , no complains.”

Description

Very prompt and professional service.

11/03/2014

  • Category: Flooring Sales/Installation/Repair, Hardwood Flooring Sales/Installation/Refinishing
  • Services Performed: Yes
  • Cost: $2,475.00
  • Work Completed Date: 10/25/2014
  • Hire Again: Yes
  • 4908 ottenville ave. 37013

Overall 5.0
Price 5.0
Quality 5.0
Responsiveness 5.0
Punctuality 5.0
Professionalism 5.0